PRIVACY POLICY
Sessionly, Inc.
Last updated: August 3, 2026
1. Who we are
Sessionly is an online marketplace operated by Sessionly, Inc., a Delaware corporation. We connect clients ("Students") with independent professionals ("Experts") for paid one-on-one video sessions.
Contact for privacy questions: privacy@sessionly.co
2. Who can use Sessionly
Sessionly is for adults only. You must be 18 years of age or older to create an account or use the platform. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it. If you believe a minor has provided us information, contact privacy@sessionly.co.
3. Information we collect
Information you give us
Account information. Your name, email address, and password (stored only as a secure one-way hash — we never store or see your actual password). If you sign in with Google, we receive your name, email address, and profile image from Google; we do not receive your Google password.
Age confirmation. We record that you confirmed you are 18 or older, and when.
Expert profile information. If you apply to be an Expert, we collect the professional information you choose to provide: your headline, biography, skills, categories, experience, education, certifications, session types and pricing, availability, languages, location (city/country level), profile photo, and links to your professional profiles (such as LinkedIn or a personal website).
Booking information. When you book a session we record the Expert, session type, date and time, duration, price, and any note or goals you choose to write for the Expert.
Communications. Messages you send us, including support requests.
Information we collect automatically
Usage information. Pages visited, actions taken (such as viewing an Expert profile or starting a booking), timestamps, and general device/browser information.
Cookies and similar technologies. We use cookies that are necessary for the service to work — principally to keep you signed in. See Section 8.
Information we receive from others
Payment information from Stripe. When you pay, your card details go directly to Stripe. Sessionly never receives, stores, or has access to your full card number. We receive from Stripe only a payment confirmation, a transaction identifier, and limited details such as the last four digits and card brand.
Sign-in information from Google, if you choose Google sign-in (see above).
4. How we use your information
- To create and maintain your account and keep you signed in
- To operate the marketplace: show Expert profiles, availability, and let Students book sessions
- To process payments and, for Experts, to arrange payouts
- To host and connect your one-on-one video sessions
- To send you transactional emails — booking confirmations, reminders, account notices, and support replies
- To review and approve Expert applications
- To detect, prevent, and investigate fraud, abuse, and violations of our Terms
- To comply with legal obligations, including tax and financial record-keeping
- To improve the platform and understand how it is used
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.
5. What other users can see
Experts: your public profile — name, photo, headline, biography, skills, categories, experience, education, session offerings and prices, languages, and general location — is visible to anyone, including people who are not signed in. Do not put anything in your profile you would not want publicly visible.
Students: your profile is not public. When you book a session, the Expert you booked receives your name, email address, the session details, and any note or goals you wrote for them. Other Students cannot see your information.
Both: during a session, the other participant sees and hears whatever your camera and microphone transmit.
6. Service providers who process data for us
We use a small number of trusted providers. Each processes data only as needed to provide their service to us:
| Provider | What they do | What they handle |
|---|---|---|
| MongoDB Atlas | Database hosting | Account, profile, and booking data |
| Vercel | Website hosting and delivery | Requests, logs, general device information |
| Stripe | Payment processing and payouts | Payment details, transaction records, and (for Experts) payout and tax identity information |
| Agora | Live video sessions | Real-time audio/video streams during a session |
| Resend | Transactional email delivery | Your email address and message contents |
| Google | Optional sign-in | Authentication only, if you choose it |
Each of these providers has its own privacy policy governing their handling of data.
7. Video sessions
Sessions are conducted over live video. We do not currently record sessions. If we introduce recording in the future, we will notify you, require consent from both participants before any recording begins, and update this policy first.
8. Cookies
We use cookies that are strictly necessary to operate the service — primarily authentication cookies that keep you signed in. Blocking these will prevent you from signing in or using the platform. We do not currently use advertising cookies or sell data to advertisers.
9. How long we keep your information
We keep your account information for as long as your account exists. Booking and payment records are retained after that as needed for tax, accounting, dispute-resolution, and legal-compliance purposes. When you delete your account, we remove or de-identify your personal information except where we are required to retain it by law.
10. Your choices and rights
You can:
- Access and update most of your information from your account settings
- Delete your account by contacting privacy@sessionly.co
- Unsubscribe from any non-essential email. Note that transactional messages — booking confirmations, session reminders, security and account notices — are part of the service and cannot be opted out of while you hold an account
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your personal information
Depending on where you live, you may have additional rights under laws such as the GDPR (EEA/UK) or the CCPA/CPRA (California), including the right to object to or restrict certain processing, the right to data portability, and the right not to be discriminated against for exercising your rights. To exercise any right, email privacy@sessionly.co. We will respond within the timeframe required by applicable law.
11. Security
We protect your information using industry-standard measures, including encryption in transit (HTTPS), one-way hashing of passwords, access controls on our systems, and delegating card processing entirely to Stripe so that payment card data never touches our servers. No system is perfectly secure, and we cannot guarantee absolute security.
12. International transfers
Sessionly is operated from the United States and our service providers may process data in the United States and other countries. If you access Sessionly from outside the United States, you understand your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country.
13. Changes to this policy
We may update this policy. When we make material changes, we will update the "Last updated" date above and, where appropriate, notify you by email or through the platform. Your continued use of Sessionly after a change takes effect means you accept the updated policy.
14. Contact us
Questions about this policy or your personal information:
Sessionly, Inc.
Email: privacy@sessionly.co