SESSIONLY
TERMS OF SERVICE
Version 6 · Effective date: 8 October 2026
Sessionly, a California general stock corporation, entity number 6142110.
What changed in this version. We added a time limit for bringing a claim, a window for querying a charge, a prohibition on using Sessionly's content to train AI models, and a rule about inactive accounts. We also made the informal resolution step a precondition to legal action rather than an expectation.
And we corrected section 20, which said Sessionly was available in the United States only. That was not accurate. Section 20 now says what the rule actually is.
What changed in version 5. Experts can now cancel a session at short notice, and section 31 says what that means for you: a full refund, automatically, whatever notice they give.
What changed in version 4. We corrected the company details throughout — earlier versions named a company that is not ours. We separated the Expert Agreement into its own document, so experts and students are no longer given identical text. We removed a payment method we do not offer. We set the minimum age at eighteen. And we rewrote the dispute provisions.
1. The short version
Sessionly connects people who want to learn something with experts who can teach it, one to one, over video. You book a session, you pay for it, the session happens, and we pay the expert.
We are not the expert. We do not deliver the session and we do not stand behind what is said in it. What we do stand behind is the booking, the payment and the platform.
We take payment ourselves, so if something goes wrong with a charge, that is ours to sort out.
These Terms are the agreement between you and us. If you provide sessions as an expert, a separate Expert Agreement also applies to you.
This summary is here so you know what you are reading. The numbered sections below are what binds us.
PART A — THE AGREEMENT
2. Acceptance
2.1 By creating an account, booking a session, applying to become an expert, or otherwise using sessionly.co, you agree to these Terms of Service, the Privacy Policy, the Payment, Refunds and Cancellation Policy and the Cookie Policy (together, the "Terms").
2.2 By using Sessionly you confirm that you are at least eighteen years old and able to enter into a binding contract. Section 20 says where you may use Sessionly from, and what you confirm about that.
2.3 If you do not agree to these Terms, do not use Sessionly.
2.4 You confirm that you are not located in a country subject to United States sanctions, and that you are not a person with whom United States persons are prohibited from dealing.
3. Who this is between
These Terms are between you and Sessionly, a California corporation, of 100 N Clark Drive, Apt 403, Los Angeles, CA 90048 ("Sessionly", "we", "us", "our").
They apply to everyone who uses sessionly.co: students who book sessions, experts who provide them, people who apply to become experts, and visitors who never create an account.
4. Definitions
"Expert" — a person whose application has been approved and who offers Sessions through Sessionly.
"Student" — a person who books or attends a Session.
"Session" — a scheduled one-to-one video meeting booked through Sessionly.
"Free Introductory Session" — the single unpaid fifteen-minute Session available once per Student account.
"Session Price" — the amount the Expert sets and the Student pays.
"Content" — anything you write, upload, submit or say on Sessionly, including your profile, photograph, biography and booking notes.
"Expert Agreement" — the separate agreement between Sessionly and an Expert.
"Payment Policy" — the Payment, Refunds and Cancellation Policy, which forms part of these Terms.
5. Interpretation
5.1 Headings are for convenience and do not affect interpretation.
5.2 "Including" means "including without limitation".
5.3 Words in the singular include the plural and vice versa.
5.4 A reference to a period of days means calendar days unless business days are specified.
5.5 These Terms are written in plain language deliberately. No rule of construction requiring ambiguity to be resolved against the drafting party applies on the basis that a provision was written informally.
6. Related documents and precedence
6.1 The Privacy Policy, the Payment Policy and the Cookie Policy form part of these Terms and are available on our site.
6.2 For Experts, the Expert Agreement also applies. Where the Expert Agreement conflicts with these Terms, the Expert Agreement governs in respect of that person's position as an Expert.
6.3 Where these Terms conflict with a help article, a frequently-asked-questions page or any other informational material on the site, these Terms prevail.
6.4 Where these Terms conflict with something said to you by a representative of Sessionly, these Terms prevail, unless the statement is a written amendment signed by an authorised officer.
7. Electronic communications and notices
7.1 When you use Sessionly or email us, you are communicating with us electronically. You consent to receive communications electronically, and agree that they satisfy any legal requirement that they be in writing.
7.2 You will give us a current, active email address and keep it current on your account.
7.3 We will send you communications necessary to operate your account and your bookings — confirmations, reminders, receipts, password resets and notices of changes to these Terms. These are not marketing and you cannot opt out of them while you hold an account.
7.4 Marketing email is separate. We send it only if you have opted in, you are never opted in by default, and you can unsubscribe at any time without losing the messages in 7.3.
7.5 Notices to you are given by email to the address on your account and are deemed received on the day sent, unless we receive a delivery failure. Notices to us are given to hi@sessionly.co or to the address in section 56, and are deemed received on the second business day after sending.
7.6 We do not collect telephone numbers and we do not send text messages or make automated calls.
8. Changes to these Terms
8.1 We may change these Terms.
8.2 Material changes take effect on the later of thirty days after we notify you and the date stated in the notice. Notice is given by email and by a conspicuous notice on the site.
8.3 Non-material changes take effect on posting.
8.4 No change applies retroactively to a booking you have already made. The version in force when you booked governs that booking.
8.5 If you continue using Sessionly after a material change takes effect, the new version applies. If you would rather not, close your account.
8.6 Every version of these Terms is retained. If you want to know what they said on a particular date, ask us.
PART B — THE PLATFORM
9. What Sessionly is
9.1 Sessionly is a venue. It connects Students with independent Experts who sell their own expertise, and it handles the booking and the payment.
9.2 Experts set their own prices, their own availability and their own methods. They decide what to teach and how. We do not supervise, direct, control or monitor them in the making of their offers or in the delivery of their Sessions, and they are not our employees or agents.
We do not monitor Sessions. There is no recording and nobody from Sessionly is present.
9.3 We do not edit, filter, screen, monitor, endorse or guarantee what is said during a Session. We cannot ensure that any Expert will complete any transaction. We may, but are not obliged to, remove content or remove a person's access to Sessionly.
9.4 One thing we will not pretend about. Many platforms say they are merely a venue and stop there. We take the payment ourselves — Sessionly is the merchant of record, the charge is ours, and a chargeback lands on us rather than on the Expert. So while we are not a party to what happens inside a Session, we are the party you paid. If something goes wrong with a payment, that is ours to resolve, and sections 31 and 32 say how.
10. Everything said in a Session belongs to the Expert
10.1 Every opinion, statement, recommendation and instruction given in a Session is solely that of the individual Expert. None of it is ours.
10.2 We do not control, supervise or direct what an Expert says, and we do not assume responsibility for it.
10.3 Any reliance you place on what an Expert tells you is at your own risk.
11. Expert review, and what it does not mean
11.1 Every Expert profile is reviewed by a person at Sessionly before it goes live. That is a review, not a guarantee.
11.2 We do not verify credentials, employment history, licences or qualifications. We do not run background checks. We use no third-party verification service. Information on an Expert's profile was provided by that Expert and has not been checked by us.
11.3 Our use of the word "expert" describes a person who offers Sessions here. It is not a guarantee of any particular level of expertise.
11.4 Identity on the internet is difficult to establish. We cannot and do not warrant the truthfulness or accuracy of any person's stated credentials or identity.
11.5 Deciding whether an Expert is right for you is your job, and we have tried to give you enough on their profile to do it.
12. Sessions are not professional advice
12.1 Nothing said in a Session is professional advice. Sessions are for general information and education, and are not a substitute for an in-person evaluation or for specific professional advice — medical, legal, financial, tax, veterinary or otherwise.
12.2 Booking or attending a Session creates no professional relationship of any kind: not attorney and client, not doctor and patient, not adviser and client, not therapist and client, and no fiduciary duty. No such relationship can be formed on Sessionly.
12.3 Communications on Sessionly are not privileged and are not subject to attorney-client, doctor-patient or any other professional privilege.
12.4 An Expert may not be licensed, certified or qualified in your jurisdiction, and the rules that apply to your situation may differ from those the Expert knows.
12.5 Experts in categories that touch regulated professions provide general information only. They will not diagnose, will not advise on your specific circumstances, and will not propose a course of action other than to consult an appropriately licensed professional.
13. Emergencies and crisis situations
Do not use Sessionly for an emergency.
If your situation involves immediate risk to anyone's health or safety — including a medical or mental health crisis — do not book a Session. Contact emergency services or a qualified professional directly. In the United States, call or text 988 for the Suicide and Crisis Lifeline, or call 911.
Sessionly is not an appropriate venue for these situations. No Expert is monitoring for them, and a Session may not take place for hours or days after you book it.
14. Session quality and technical performance
14.1 We provide the infrastructure for a Session. We do not guarantee the quality of a Session, its outcome, or that the technology will work without interruption.
14.2 If a Session could not happen because of a failure on our side, that is covered by the Payment Policy.
15. Third-party sites and services
15.1 Sessionly may contain links to websites and services we do not own or control. We have no control over and take no responsibility for their content, practices or privacy policies.
15.2 Placing a link, logo or name on Sessionly is not an endorsement or a warranty of that party, their products or their services.
15.3 An Expert's profile may link to their own site or professional profiles. Those links are theirs. We do not check where they lead, and a link on a profile is not an endorsement by us.
15.4 You are solely responsible for any decision to visit or use a third-party service.
15.5 Nothing in these Terms creates a partnership, agency, joint venture or employment relationship between you and Sessionly, or between any user and Sessionly.
15.6 It is your responsibility to evaluate the accuracy, completeness and usefulness of any opinion, answer or content available through Sessionly or obtained from a linked site. Seek the advice of an appropriately qualified professional where it matters.
16. Information control and storage
16.1 We do not control the information other people provide, and you may find some of it inaccurate, offensive or misleading. Please use caution and common sense.
16.2 There are risks in dealing with strangers online, including people acting under false pretences. By using Sessionly you accept those risks, and you agree that we are not responsible for the acts or omissions of other users.
16.3 Storage on Sessionly is limited. We are not responsible for the deletion of, or a failure to store, any content or information.
17. Sessions are not recorded
17.1 We do not record Sessions. There is no recording feature, no transcription, and no copy of your Session exists after it ends.
17.2 Experts are contractually prohibited from recording Sessions.
17.3 California requires the consent of everyone on a call before it may be recorded. If we ever build recording, it will require both people's active agreement, and we will update these Terms before it goes live rather than after.
18. Automated and AI features
18.1 Sessionly uses a third-party language model to generate a short preparation agenda from the goals you write when booking, and to help interpret search queries. What is sent, and to whom, is set out in the Privacy Policy.
18.2 Nothing from inside a Session is sent anywhere, because Sessions are not recorded.
18.3 Automated output may be inaccurate, incomplete or out of date. It is not professional advice, and we make no warranty as to its accuracy or fitness for any purpose.
18.4 Do not rely solely on automated output for any decision. Verify anything that matters.
18.5 Using an automated feature creates no professional or fiduciary relationship of any kind.
18.6 Automated features are provided "as is", and we may modify, suspend or discontinue any of them at any time.
18.7 Do not attempt to reverse engineer, exploit or interfere with any automated feature, and do not submit unlawful or harmful material to one.
PART C — ACCOUNTS AND CONDUCT
19. Eligibility and age
19.1 You must be at least eighteen years old to create an account, book a Session, or offer Sessions.
19.2 There is no version of Sessionly for children, and we do not offer accounts to minors under adult supervision.
19.3 We do not knowingly collect personal information from anyone under eighteen. If we learn that we have, we will delete it. If you believe a minor holds an account, tell us at hi@sessionly.co.
20. Where you can use Sessionly from
20.1 You cannot create a Sessionly account from the European Union, the European Economic Area or the United Kingdom. We ask which country you are in when you sign up, and we do not accept a signup from one of those countries. A previous version of these Terms said Sessionly was available in the United States only. That was not accurate, and this section now says what the rule is.
20.2 From anywhere else, you may create a student account. Sessionly is operated from California and your information is processed in the United States, which the Privacy Policy explains.
20.3 Experts are United States only, for a different reason. We can only pay into US bank accounts, so an expert must be able to receive payouts there. The Expert Agreement sets that out.
20.4 By creating an account you confirm that you are not located in the European Union, the European Economic Area or the United Kingdom.
20.5 If the rule changes, we will say so before it does.
21. Your account
21.1 Anyone who may create an account under section 20 may create one. You must give accurate, complete and current information and keep it current.
21.2 One account per person. If your account has been suspended or closed, you may not open another without our written consent.
21.3 You are responsible for everything that happens under your account.
21.4 Becoming an Expert is a separate step. You apply, and a person reviews the application before your profile is visible. We may decline an application for any lawful reason and are not obliged to explain why.
22. Account security
22.1 Keep your password to yourself and do not share your account.
22.2 If you think someone else has access to your account, change your password immediately, then tell us. Changing your password is the fastest and most effective thing you can do.
23. Representatives
23.1 You are responsible for and bound by the actions of anyone you authorise to act for you on Sessionly, however that authority was given.
23.2 You are responsible for monitoring them and for protecting your login information, and you will tell us in writing immediately of any unauthorised use.
23.3 If you use Sessionly on behalf of another person or an entity, you confirm you are authorised to bind them.
24. Restricted activities
Content you provide and any use you make of Sessionly must not:
(a) be fraudulent, inaccurate or misleading;
(b) infringe any third party's intellectual property, publicity or privacy rights;
(c) be illegal or violate any federal, state or local law, regulation or ethical code;
(d) be defamatory, unlawfully threatening or unlawfully harassing;
(e) be obscene or sexually explicit, or contain any material that sexualises or exploits a minor;
(f) contain viruses or any code that may damage, interfere with, intercept or expropriate any system, data or personal information;
(g) create liability for us or cause us to lose the services of our suppliers; or
(h) link to or describe goods or services prohibited under these Terms.
You may not resell or make commercial use of Sessionly or its content without our prior written consent.
25. Conduct
25.1 Do not harass, threaten, defame, stalk or discriminate against anyone.
25.2 Do not impersonate anyone, misrepresent your experience or qualifications, or let another person use your account.
25.3 Do not use Sessionly for academic dishonesty — having someone complete your assignments, sit your exams, or produce work you will submit as your own, or anything else that would breach the rules of a school, university, professional body or employer.
25.4 Do not manipulate or disrupt the integrity of any rating, review or reporting system, and do not file false reports about another user.
25.5 Do not put contact details in booking notes or profile text. There is no direct messaging between Students and Experts on Sessionly, and that is deliberate. The booking note is for describing what you want from the Session. If you include an email address, phone number, link or social handle, the booking will be refused until you remove it.
25.6 Do not scrape Sessionly, use a robot, spider or crawler on it without our written permission, interfere with or compromise its systems, bypass its security, or reverse engineer any part of it.
26. Going around Sessionly
26.1 If you meet an Expert through Sessionly, book and pay for your Sessions with them through Sessionly.
26.2 Do not arrange or pay for sessions off the platform with someone you found here, and do not ask an Expert to do so.
26.3 Anything you arrange outside Sessionly is not covered by our payments, our refunds or our dispute handling. If it goes wrong, we cannot help you.
27. Suspension and closing accounts
27.1 You may close your account at any time by writing to us. Fees accrued before closure remain payable, and Sessions already booked are handled under the Payment Policy.
27.2 We may suspend or close an account that breaches these Terms, that we reasonably believe is being used fraudulently, or where we are required to by law. Where we can, we will tell you why.
27.3 A suspended account cannot sign in again.
27.4 Inactive accounts. If an account has not been used for a long period, we may close it and delete what is attached to it. We will email you before we do, to the address on the account, and you can keep it open by signing in. Records we must keep for tax or accounting reasons are kept as the Privacy Policy describes.
We have not set that period yet, and we have never closed an account for inactivity. We will state the period here before we first use this rule, and we will not apply it retrospectively to a period that had not been stated.
27.5 We may at any time modify or discontinue any part of Sessionly.
PART D — MONEY
28. Prices and fees
28.1 The price of a Session is set by the Expert and shown before you book. That is what you pay. We do not add a booking fee, service charge or markup.
28.2 Sessionly earns a platform fee, which the Expert pays out of the price you paid. It comes out of their share, not yours.
28.3 All prices are in United States dollars. If your card is denominated in another currency, your bank sets the exchange rate and may add its own fee, and we control neither.
29. The free introductory session
29.1 A new Student may book one free fifteen-minute introductory Session, once, for the lifetime of their account. Not one per Expert — one, ever.
29.2 That time is given by the Expert, who is not paid for it. Sessionly charges no fee on it.
29.3 If you cancel a Free Introductory Session, the entitlement returns. If you book one and do not attend, it counts as used.
30. Booking, charging and your statement
30.1 You are charged in full when you book, not when the Session happens.
*30.2 On your bank statement the charge will read SESSIONLY followed by your Expert's first name* — for example, SESSIONLY MARIA. We include the Expert's name so that a charge you might not otherwise place is recognisable. The payment is taken by Sessionly; the Expert is not charging your card.
30.3 We accept payment by card, processed by Stripe on Stripe's own pages. We never see or store your card number.
31. Cancellation, refunds and no-shows
31.1 The full rules are in the Payment, Refunds and Cancellation Policy, which forms part of these Terms and which you should read. In summary:
31.2 More than twenty-four hours before the start time: cancel free, refunded in full.
31.3 Within twenty-four hours of the start time: you are charged in full and the Expert is paid. There are two states and no sliding scale. In both cases the Session stays on the calendar.
31.3a Once a Session has started it cannot be cancelled, by either of you. If something goes wrong during a Session, end it and tell us — what follows is handled under section 46 and the Payment Policy, not as a cancellation.
31.4 You can cancel from inside your account, and you can move a Session from inside your account up to 24 hours before it starts. Moving a Session does not charge or refund anything — the payment moves with the booking. You may move a booking twice, the new time must be within 30 days of the time you originally booked, and the 24-hour rule in 31.2 and 31.3 runs against the new time. Inside 24 hours you cannot move a Session yourself; email us and we will do what we can.
31.5 If your Expert cancels, you are refunded in full, automatically, whatever notice they give you. There is no window on their side. If you used your Free Introductory Session on that booking, the entitlement is restored. You will be told the general reason — unwell, an emergency, a scheduling conflict, or other — and nothing the Expert wrote privately.
31.6 If the Expert does not attend at all, you are refunded in full and the Expert is not paid. Tell us: unlike a cancellation, non-attendance is not detected automatically.
31.7 Sessionly charges no platform fee on any amount refunded to you.
32. Chargebacks
32.1 If you dispute a charge with your bank, your bank runs its own process and decides. Nothing in these Terms shortens or removes your rights with your card issuer — those come from the card networks, not from us, and we could not remove them if we wanted to.
32.2 What we will do is respond with the records we hold: the booking, the times, the price you agreed and the emails we sent you.
32.3 Please tell us first if something has gone wrong. It is faster than a chargeback and we would rather fix it than argue about it.
32.4 If you think we have charged you incorrectly, tell us within sixty days of the charge and we will look into it and put right anything that is our error. This does not shorten any right you have with your card issuer — those run on the card networks' own timetable, not ours.
33. Promotions
We may run promotions and offers, and may limit them to particular users at our discretion. Where a promotion has its own terms, those terms apply to it.
PART E — CONTENT AND INTELLECTUAL PROPERTY
34. Your content
34.1 You keep the rights to everything you write, upload or say on Sessionly. Your profile, your photograph, your biography, your booking notes: yours. We do not claim ownership of any of it.
34.2 You are responsible for your Content and confirm you have the right to post it.
35. The permission you give us
35.1 You give us permission to display your Content on Sessionly so the service works — an Expert profile we may not show is not a profile.
35.2 For Experts, that permission extends to showing your profile in search results and category listings, and to the preview card shown when someone shares a link to your profile.
35.3 We do not license your Content to anyone else, and we do not use it to advertise Sessionly elsewhere without asking you first.
35.4 The permission ends when you remove the Content or close your account, except where we must keep a record for legal or accounting reasons.
36. Our intellectual property
36.1 Sessionly, its software, design, text, graphics, logos and their arrangement are owned by us or our licensors and are protected by law. Using Sessionly gives you no ownership of them.
36.2 You may not modify, copy, reproduce, republish, upload, transmit or distribute any part of Sessionly for commercial purposes, whether directly or through intermediaries such as spiders, crawlers, scrapers, framing or feeds.
36.3 You may not reverse engineer, decompile, disassemble or attempt to derive the source code of any part of Sessionly, or help anyone else do so.
36.3a Do not use Sessionly to train a model. You may not access, scrape, copy, download or otherwise use any part of Sessionly — including Expert profiles, biographies, service descriptions and any other content — to develop, train, fine-tune, evaluate or otherwise improve any machine learning model, large language model or generative AI system, without our prior written consent.
We say this specifically because our Expert profiles are exactly the kind of material that gets harvested for that purpose, and because the people on them did not agree to it. We tell you in our Privacy Policy precisely what we send to an AI provider and why; this is the other half of that.
36.4 You may not build, operate or make available any program or service that provides access to, use of, or interoperation with Sessionly — including anything that creates or verifies accounts, posts or reposts content, or automates around a technical restriction — without our prior written authorisation.
37. Feedback
If you send us ideas, comments or suggestions about Sessionly, we may use them freely and without obligation to compensate you. This covers suggestions about the service, not the Content you post on it.
38. Copyright complaints
38.1 If you believe something on Sessionly infringes your copyright, tell us at hi@sessionly.co with enough detail to identify the work and the material you say infringes it, and we will look into it and remove material where appropriate.
38.2 We may remove content and suspend accounts of people who repeatedly infringe.
PART F — PRIVACY
39. Privacy
What we collect, why, who we share it with and how long we keep it is set out in the Privacy Policy, which forms part of these Terms.
40. Cookies
We set only the cookies necessary for Sessionly to work. No analytics cookies, no advertising cookies, no tracking pixels, no session replay. The detail is in our Cookie Policy.
41. What is and is not confidential
41.1 Your public Expert profile is public. It is visible to anyone and may be indexed by search engines.
41.2 What you say during a Session is between you and the other participant. We do not record it, we do not listen to it, and we do not store it.
41.3 But it is not privileged in the legal sense, and the other participant is not bound to secrecy by these Terms. Experts are bound by a confidentiality obligation under the Expert Agreement.
PART G — RISK
42. No warranties
42.1 SESSIONLY, ITS SERVICES AND SOFTWARE ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
42.2 NO INFORMATION OBTAINED FROM US CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
42.3 WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF HARMFUL COMPONENTS.
42.4 UNDER NO CIRCUMSTANCES WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED THROUGH SESSIONLY, FROM AN EXPERT, FROM ANY THIRD PARTY, OR FROM A LINKED SITE. USE OF SESSIONLY IS AT YOUR SOLE RISK.
42.5 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
43. Limitation of liability
43.1 TO THE MAXIMUM EXTENT PERMITTED BY LAW, SESSIONLY IS NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES — INCLUDING LOSS OF BUSINESS, PROFITS, DATA, USE OR REVENUE — ARISING OUT OF OR IN CONNECTION WITH SESSIONLY OR THESE TERMS, ON ANY THEORY, EVEN IF ADVISED OF THE POSSIBILITY.
43.2 OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM CONNECTED TO THESE TERMS WILL NOT EXCEED THE GREATER OF (i) THE AMOUNT YOU PAID TO SESSIONLY IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE, OR (ii) FIVE HUNDRED UNITED STATES DOLLARS ($500).
43.3 Amounts we owe you are outside this section. Nothing here limits or excuses our obligation to refund you where the Payment Policy says we will.
43.4 These limitations are a fundamental element of the bargain between us. Some jurisdictions do not permit certain of them, in which case they apply only to the extent permitted.
44. Release
44.1 Users are responsible for their own acts, omissions and Content. We are not liable to you for any dispute that arises between you and another user.
44.2 To the extent applicable, you waive the protections of California Civil Code section 1542, which provides that a general release does not extend to claims the releasing party does not know or suspect to exist in their favour at the time of executing the release, and which, if known, would have materially affected their settlement with the released party.
44.3 This release does not apply to a claim that Sessionly failed to meet its own obligations under these Terms.
45. Indemnification
You agree to indemnify and hold harmless Sessionly, its officers, directors, employees and agents from and against all losses, costs, liabilities and expenses, including reasonable attorneys' fees, asserted by any third party and arising out of your use of or conduct on Sessionly, your Content, your interactions with other users, your breach of these Terms, or your violation of any law or third-party right.
PART H — DISPUTES AND GENERAL
46. Disputes with an Expert
46.1 If a Session did not happen, or did not happen properly, tell us and we will look at it. What we will and will not do about the money is in the Payment Policy.
46.2 We are not going to arbitrate whether a Session was any good. Whether an Expert's advice was useful is not something we can adjudicate, and we will not withhold an Expert's earnings over a disagreement about quality.
46.3 What we do act on is a Session that was not delivered, and repeated complaints about the same person. Complaints reach us by email.
47. Disputes with us
47.1 Informal resolution, and it is a precondition. Before starting any legal action, the party with the grievance will give the other written notice setting out the facts of the dispute, what is claimed and the relief sought, and the parties will negotiate in good faith for thirty days from that notice.
This step is a condition precedent to any formal proceeding. It is not a formality — at our size it is the best chance either of us has of resolving something without it costing more than it is worth.
47.2 Small claims. Either party may bring an individual action in the small claims division of the California Superior Court for any claim within its jurisdictional limits.
47.3 Judicial forum. For any dispute not resolved under 47.1 or 47.2, the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Los Angeles County, California, and waive any objection based on inconvenient forum.
47.4 Equitable relief. Notwithstanding the above, either party may apply to any court of competent jurisdiction for injunctive or other equitable relief to protect confidential information or to prevent infringement of intellectual property rights or a breach of data security.
47.5 Time limit for bringing a claim. To the extent the law allows, any claim arising out of or related to these Terms or your use of Sessionly must be brought within one year of when the events giving rise to it first occurred. After one year it is barred. The one-year period pauses while the parties are engaged in the informal resolution step in 47.1.
47.6 This section survives termination of these Terms.
48. Governing law
These Terms, and any dispute arising out of or in connection with them, are governed by the laws of the State of California, without regard to conflict of law principles.
49. Force majeure
Neither party is liable for any delay or failure to perform, other than an obligation to pay money already due, caused by an event beyond its reasonable control, including acts of government, war, terrorism, civil disturbance, epidemic, fire, flood, other natural disaster, labour disturbance, or failure of telecommunications, internet or third-party services.
50. Assignment
You may not assign or transfer these Terms or any right under them. We may assign them to a successor in connection with a merger, acquisition or sale of all or substantially all of our assets, and we will tell you.
51. Severability, waiver and headings
51.1 If any provision is held invalid or unenforceable, it will be construed as nearly as possible to reflect the parties' intention and the remaining provisions continue in full force.
51.2 No failure or delay in exercising any right operates as a waiver of it. A waiver is effective only if in writing and signed by an authorised officer of Sessionly.
51.3 Headings are for convenience only.
52. No third-party beneficiaries
These Terms confer no right on any person who is not a party to them.
53. Survival
Sections 10, 15, 16, 17, 32, 34–38, 41, 42, 43, 44, 45, 47, 48 and this section survive termination of these Terms for any reason.
54. Entire agreement
These Terms, together with the Privacy Policy, the Payment Policy, the Cookie Policy and — for Experts — the Expert Agreement, are the complete and exclusive agreement between you and us on their subject matter, and supersede all prior agreements, communications and representations relating to it.
55. What we have not built yet
We would rather tell you than let you find out.
There is no messaging between Students and Experts. There is no session recording. There is no automated dispute process; a person reads what you send and decides. You cannot delete your own account from inside the product — email us and we will do it. Inside 24 hours of a Session you cannot move it yourself — email us.
56. Contact
Sessionly, a California corporation
100 N Clark Drive, Apt 403
Los Angeles, CA 90048
hi@sessionly.co